Privacy Policy

Information We Collect

We may collect the following information from you when you use our system: Business Information: Company name, business address, GST number, registration details. Contact Information: Name, email address, phone number, designation. Order Information: Product details, order history, delivery preferences. Technical Information: IP address, browser type, device details, usage logs (collected automatically). Note: Since our system does not include any payment gateway, we do not collect or store financial or payment-related information such as credit/debit card details or bank account numbers.

How We Use the Information

We use the collected information for the following purposes: To create and manage your business account. To process and manage orders placed through the system. To communicate with you regarding inquiries, order updates, or support requests. To maintain records for business, legal, and compliance purposes. To improve our platform, services, and user experience.

Information Sharing and Disclosure

We do not sell, rent, or trade your personal information. We may share information only in the following cases: With Service Providers: Logistics/shipping partners or IT support providers who assist in fulfilling your orders. For Legal Compliance: If required by law, regulation, or government authority. Business Transfers: In case of merger, acquisition, or restructuring of the company.

Data Retention

We retain your business and contact information for as long as your account is active or as needed for order fulfillment, legal, or compliance purposes.

Data Security

We implement appropriate technical and organizational measures to safeguard your information against unauthorized access, misuse, alteration, or disclosure. However, no system can be guaranteed 100% secure.

Your Rights

As a user, you may: Request access to the personal information we hold about you. Request correction of inaccurate or incomplete information. Request deletion of your information, subject to legal/business record requirements. To exercise these rights, please contact us at [insert contact email].

Cookies and Tracking

Our platform may use cookies or similar technologies to enhance user experience, analyze usage, and improve system performance. You can manage cookies through your browser settings.

Third-Party Links

Our platform may contain links to third-party websites. We are not responsible for their privacy practices, and we encourage you to review their policies separately.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted with a revised “Last Updated” date.